Welcome to the Goel World website. By accessing or using this website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our website or engaging with our services.
1. About Goel World
Goel World is a leading supplier of building materials and interior products based in Lucknow, India. Our offerings include marble, granite, tiles, plywood, timber, sanitaryware, hardware, flooring, and related construction products. These terms govern your use of our website and any interactions conducted through it.
2. Website Usage
The content on this website is provided for general information purposes only. You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website.
Any misuse of the website, including attempts to damage, disrupt, or gain unauthorized access to systems or data, is strictly prohibited.
3. Product Information and Availability
All product descriptions, specifications, images, prices, and availability details provided on the website are indicative in nature. Actual products may vary due to material characteristics, natural variations, manufacturing processes, or stock availability.
Prices mentioned are subject to change without prior notice. Final pricing, measurements, and availability will be confirmed at the showroom or during order placement.
4. Orders and Confirmations
Placing an inquiry or request through the website does not constitute a confirmed order. Orders are considered final only after verification, confirmation, and acceptance by Goel World through official communication channels.
Custom orders, special sizes, imported materials, or made to order products may require advance payment and are subject to specific delivery timelines.
5. Payments
Payment terms, modes, and schedules will be communicated at the time of order confirmation. Goel World reserves the right to withhold delivery or installation until full or agreed payment is received.
All payments once made are subject to the return and cancellation policy outlined below.
6. Returns, Cancellations, and Refunds
Due to the nature of building materials and customized products, returns and cancellations are limited.
No returns or refunds on customized, cut to size, or special order items
Natural variations in stone, wood, or finishes are not considered defects
Any damage or discrepancy must be reported at the time of delivery or inspection
Refunds, if applicable, will be processed through the original mode of payment within a reasonable timeframe.
7. Installation and Third Party Services
Installation support, if provided, may involve third party service providers. Goel World is not liable for delays, workmanship issues, or damages caused by third party installers unless explicitly stated in writing.
Customers are advised to inspect materials before installation, as no claims will be entertained after installation.
8. Intellectual Property
All content on this website, including text, images, logos, designs, and layouts, is the intellectual property of Goel World unless otherwise stated. Unauthorized use, reproduction, or distribution of any content is prohibited without prior written consent.
9. Limitation of Liability
Goel World shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use this website, products, or services, including but not limited to loss of data, profit, or business opportunities.
10. External Links
This website may contain links to third party websites for informational purposes. Goel World does not endorse or take responsibility for the content, policies, or practices of any external websites.
11. Privacy
Any personal information shared through the website is handled in accordance with our Privacy Policy. By using this website, you consent to the collection and use of information as outlined therein.
12. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Lucknow, Uttar Pradesh.
13. Modifications
Goel World reserves the right to modify, update, or revise these terms and conditions at any time without prior notice. Continued use of the website after changes implies acceptance of the revised terms.
14. Contact Information
For any questions, clarifications, or concerns regarding these terms and conditions, please contact Goel World through the official contact details provided on the website.